IT Helpdesk Learning - Achievements
IT Support Level
1
Technician
XP Progress0 / 500 XP
500 XP to Level 2
Badges Earned
0/12
Modules Completed
0
of 21
Tickets Solved
0
Learning Time
0h
All Badges
First Steps
Complete your first learning module
Quick Learner
Complete 5 learning modules
Knowledge Master
Complete all learning modules
Problem Solver
Solve your first support ticket
Support Pro
Solve 10 support tickets
Helpdesk Hero
Solve 50 support tickets
Perfect Score
Score 100% on a quiz
Speed Demon
Solve a ticket under SLA time
Windows Expert
Master Windows OS skills
Network Guru
Master networking skills
Dedicated
Spend 10 hours learning
Streak Master
Practice 7 days in a row
Skill Progression Map
Skill Progression Map
🖥️
Windows OS
0% Complete
BeginnerCurrent
Intermediate
Advanced
Mastered
Next: Complete beginner modules to advance
📧
Office 365
0% Complete
BeginnerCurrent
Intermediate
Advanced
Mastered
Next: Complete beginner modules to advance
🌐
Networking
0% Complete
BeginnerCurrent
Intermediate
Advanced
Mastered
Next: Complete beginner modules to advance
🔐
Active Directory
0% Complete
BeginnerCurrent
Intermediate
Advanced
Mastered
Next: Complete beginner modules to advance
☁️
Virtualization
0% Complete
BeginnerCurrent
Intermediate
Advanced
Mastered
Next: Complete beginner modules to advance
💾
Database
0% Complete
BeginnerCurrent
Intermediate
Advanced
Mastered
Next: Complete beginner modules to advance
Overall Skill Mastery
Windows OS0%
Networking0%
Active Directory0%
Virtualization0%
SQL Server0%
C# / .NET0%
Security0%
Hardware0%
Level 10 badges earned
3:27 PM
